The Electronic Journal of Business Research Methods provides perspectives on topics relevant to research in the field of business and management
For general enquiries email
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop
Information about The European Conference on Research Methodology for Business and Management Studies is available here






Journal Issue
Volume 16 Issue 3 / Oct 2018  pp103‑172

Editor: Ann Brown

Download PDF (free)

A Review of Mixed Methods, Pragmatism and Abduction Techniques  pp103‑116

Anthony Mitchell

Look inside Download PDF (free)

A Review of Factors and Activities Contributing to Proficient Academic Business Researchers  pp117‑127

Adrian France

Look inside Download PDF (free)

Exploring Complementarities of Productive IT use through Methodological Complementarism  pp128‑138

Natallia Pashkevich, Darek Haftor

Look inside Download PDF (free)


Factors affecting productivity and particularly IT‑enabled productivity increase have been and still remain the major concern for many business sectors. While previously researchers investigated what factors and their complementary relationships affect organizational productivity, organizational economists came to the conclusion that an organization cannot be regarded anymore as a black box since it is not an organization per se that conducts the very work but its resources with the basic elements being a single worker and a single IT system. Currently, it is proposed that we understand organizational internal mechanisms and their functioning for productivity through the lens of complementarity theory and maintain that when factors are synchronized correctly they can bring significant productivity increase. Identification of the complementarity factors and their synchronization bring, however, a major challenge for research methodology. Unlike conventional studies where a few variables independent of each other cause a reaction to dependent variables, in the context of complementarities, the assumption is closer to the real‑world experiences where a set of factors interact with each other to affect one or several dependent variables. The present paper addresses this difficulty of researching complementary factors for an individual knowledge worker and their productivity. The approach taken here is to use multiple and different research methods in a complementary manner, so that the results from each study of the same kind of phenomenon uncover new insights that cannot be derived from any such single study. The results from this multi‑method approach demonstrate new insights into the interplay between the studied factors that condition the productivity of knowledge workers and show the importance of analysing a complex phenomenon with complementary research methods. 


Keywords: complementarity systems approach, individual IT-enabled productivity, knowledge worker, methodological complementarism, online experiment, quasi-randomized field experiment


Share |
Establishing Typologies for Diverging Career Paths through the Life Course: A Comparison of two Methods  pp139‑149

Amelia Román, Dimitri Mortelmans, Leen Heylen

Look inside Download PDF (free)

Researching Organisational Change in Higher Education: A Holistic Tripartite Approach  pp150‑161

Dr Lois Farquharson, Dr Tammi Sinha, Susanne Clarke

Look inside Download PDF (free)

Investigating the Social Beliefs that Attach to Indigenous Mining in New Caledonia  pp162‑171

Peter Clutterbuck

Look inside Download PDF (free)

Editorial for EJBRM Volume 16 Issue 3  pp172‑172

Ann Brown

Look inside Download PDF (free)