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Journal Issue
Volume 11 Issue 2, ECRM 2013 / Dec 2013  pp53‑117

Editor: Ann Brown

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Editorial ‑Special Issue Volume 11 issue 2  pp53‑54

Ann Brown

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Lessons from the field: Applying the Good Reporting of A Mixed Methods Study (GRAMMS) framework  pp55‑66

Roslyn Cameron1

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Advancing Polyphonic, Multi‑layered and Authentic Narrative Inquiry: Actor Sensemaking during Transformational Change  pp67‑83

Sally Eaves, John Walton

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Abstract: This paper foregrounds multi‑layered and polyphonic narrative inquiry to elucidate an authentic representation of the intersectional sensemaking processes of organisational actors. This can afford particular value during the complex and dynamic circumstances of transformational change, as exemplified within the narrative tension of the joint venture Communications Sector Provider case examined in this study. The approach is panoptic and deeply situated within the context of understanding meaning ‑making. This is achieved by adopting a multiplicity of embedded, creative and integrative approaches to narrative elucidation, evaluation and articulation, supported by robust triangulation and process transparency. The original framework STRIKE ‑ STruct ured Interpretation of the Knowledge Environment is demonstrated to afford particular value as a diagnostic and prescriptive observational tool, based on Wittgenstein's (2001) picture theory of meaning. With notable attention to non‑somatic artefacts, S TRIKE surfaces actor sensemaking and emergent narratives in situ. In addition, creative art and visualisation techniques optimise the conduits for direct participant expression, augmenting the traditional focus group method to enhance the capacity for all voices to be heard. The collocation of narrative data within context benefits authenticity and advances the production of coherent and cohesive findings. A holistic, multi‑dimensional, multi‑textured and representational understanding of the problem sit uation emerges. This brings the criticality of human interaction with the physical as well as the social environment in order to create meaning to sharp focus. It is through an intersection of human‑material, social‑technical dialogue, across physical, t extual, linguistic and visual dimensions, that organisational actors maintain, recreate and reinterpret their individual and collective identity as a means to navigate and make sense of, the complex self and group challenges catalysed by transformational change. 


Keywords: Keywords: narrative inquiry, authenticity, polyphony, sensemaking, transformational change, STRIKE


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Promoting the case for Using a Research Journal to Document and Reflect on the Research Experience  pp84‑92

David Lamb

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Narrative inquiry and the study of collaborative branding activity  pp93‑105

Cathi McMullen, Ian Braithwaite

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Applying Knowledge Cartography Techniques and Tools to Facilitate the Process of Realist Synthesis  pp106‑116

Leonel Tractenberg

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Rediscovering Grounded Theory  pp117‑117

A Book Review by Dan Remenyi

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