The research generated elements in the ongoing construction of theory about the characteristics of this specific category of professionals and the application in education. By using grounded theory methodology, theory is constructed from the empirical data. The outcomes of the research provided an overview of the divers value systems and driving powers of the respondents. In value systems most notably 'guest oriented', 'enjoying work' and 'being curious (having an urge to learn)' were mentioned.

As stimuli to go into the hospitality industry and into the specific profession, respondents talked about some special experiences at young age. They were sensitive to social settings in their youth, sometimes in a context with family or friends, that stimulated their interest in the world of professional hospitality offering. Driving powers of 'pull (feeling attracted to the specific industry or segment)' and 'push (disliking other industries or segments)' further channelled the interest of these professionals. Recommendations were made to have value systems, driving powers and other characteristics to be taken into account by hospitality management schools in the curricula content and proximaty to the industry. A moderate alert was issued in relation to schools' size and format as perceived by the respondents.